Commissioning, Maintenance and Repair

Our goal is to ensure that you are satisfied with our systems. That is why we not only offer you first-class products, but also comprehensive service that goes far beyond delivery – including support directly at your site.

Commissioning, Maintenance and Repair

Our Services

Icon Commissioning

Commissioning

After you have installed and electrically wired your Kubota Brabender Technologie equipment, our qualified service technicians will commission it and train your employees in the professional operation and maintenance of the equipment.

Icon Maintenance

Maintenance

Kubota Brabender Technologie feeders and components are precision-crafted from high-quality materials and are known for their long lifespan. However, in order to ensure this, the equipment must be serviced regularly and wear parts must be replaced. Maintenance, which is carried out at fixed intervals, is offered to you at attractive conditions within the framework of demand-oriented maintenance contracts. At the same time, we carry out the documentation for your internal ISO 9001 audit. This way you keep your feeder technology and software always up to date and avoid unnecessary downtimes!

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Training

Our training courses will turn you into a qualified expert for the equipment you use. Depending on the group of participants, you can choose training courses with different focal points and prioritize electronic, mechanical or process engineering issues as you wish. We show you what you have to consider when using Kubota Brabender Technologie equipment to ensure optimal operation. Whether in our training center or at your site - our training courses are always tailored specifically to you and your individual requirements and are exclusive to your users.

View our Training Program

Registration Form for In-house Trainings

Icon Spare parts

Spare parts

In our international subsidiaries, we have large stocks and high availability for spare and wear parts for all current devices. We deliver the right spare part to where you need it quickly and without complications. In this way, you avoid possible delivery delays, which result in unpleasant cancellations and unnecessary hassle. We will be happy to advise you in advance on the right spare part for your feeder - regardless of whether it is an older or a new model. Just tell us your device number and you will receive a new stock part from the extensive Kubota Brabender Technologie spare parts supply as quickly as possible. To always maintain the full performance of your devices, we recommend to use only original spare parts!

Service Request

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Repair

In case of a necessary repair, experienced service technicians and specialists are at your service at the international Kubota Brabender Technologie service centers. We repair your defective component as quickly and economically as possible using the latest technology. In this way, we get production up and running again in the shortest possible time and help you keep downtimes to a minimum.

Icon Retrofit

Retrofit

A retrofit is often profitable, because the costs are lower than those of a new purchase and still bring the feeder up to the latest state of the art. The electronic units in control systems are becoming smaller and smaller. Retrofit creates or even enables better compatibility within a network. Retrofit ensures the availability of spare parts for controllers in the future.

Learn more about Retrofit

Services – Commissioning, maintenance, spare parts and repairs

Short Technical Instructions

Category Name
Drive Control and Goods Reconciliation DBW – Dynamic adjustment & weighing bridge length VIDEO
Drive Control and Goods Reconciliation Manual setup – Interface OPM/6
Drive Control and Goods Reconciliation Static feeder calibration – OP1S
Drive Control and Goods Reconciliation DBW – Taring (auto tara) VIDEO
Drive Control and Goods Reconciliation SET UP drive control 2 min - max – Congrav OP1S
Drive Control and Goods Reconciliation Static feeder calibration – OP12
Drive Control and Goods Reconciliation Maintenance – Scale
Backups and storage Configuration and storage of IP settings – ISC-CM Plus
Backups and storage Backup – OP 12, 15, 16
Backups and storage Component backup - OP16
Communication and Interfaces / Connections OP1 communication test interface - CM/CB-E
Communication and Interfaces / Connections Fieldbus communication – OP6
Communication and Interfaces / Connections Overview & Download PLC Files
Software and updates Current software version OP 12, 15, 16
Software and updates Software update – OP15
Software and updates Operation AIO Control
Software and updates Setup PLC-Interfaces with TIA-Portal
Software and updates Software update – CM/CB-E 3.0
Software and updates Parameterization & change direction of rotation
Software and updates Programm update OP-S

International Service Hotlines

Country Company Phone Number
DE Kubota Brabender Technology GmbH, Germany +49 203 9984-299
UK Genesis UK, England +44 1270 766-300
US, CA Kubota Brabender Technologie Inc., North America +1 905 670-2933
CN Kubota Brabender Technology (Beijing) Co. Ltd., China +86 10 8150-4121
IT De Amici, Italy +39 02 7000 6042
FR CYNDI Process, France +33 4 67 18 97 76
SV Vågleverantören i Sverige AB, Sweden +46 30013660
AE Kubota Brabender Technologie Middle East FZE, United Arab Emirates +971 4 2887835
KR Hansol, South Korea +82 2 532 6166
TW Atlas, Taiwan +886/2 22320556
JP Itochu, Japan +81 6 697 647 51
MY Triplas, Malaysia +60 123 087 123
SG Triplas (SG), Singapore +65 9689 7856
BR Technoservice, Brazil +55 11 5533 1426
ES, PT Gravipes, Spain & Portugal +34 747 856365
CH Zentner Prozesstechnik, Switzerland +41 78 411 7331

Frequently Asked Questions

What information do I need to have ready for technical support?

Please have your machine number or order number ready.

How do I find out if my device is state of the art?

We will be happy to advise you and find out whether your device is up to date or qualifies for a retrofit. Get in touch with us here.

How can I install a software update on the CM/CB-E 3.0?

In our quick technical guide you can read how to perform the software update yourself.

Where can I find the international service numbers?

All international service numbers of our subsidiaries and representatives

How do I become a service technician at Kubota Brabender Technologie?

Become part of our team as service technician and apply now directly.

We Support You

We will be happy to advise you on whether your machine is up to date or is suitable for a retrofit. Please have your machine or order number ready.

Service Request

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